SupportBot is a chatbot created by SupportBots.io for MSP and IT service providers to help improve customer experience and reduce time and cost associated with providing support. SupportBot is brandable and can become a member of your own team. SupportBot is able to communicate with customers and integrates with your favorite PSA tools. Create, append or close a ticket, access a calendar and schedule an appointment, or request an immediate call back if necessary – all without the need for a live agent – saving your company time and money!
via BetaList http://bitly.com/29uEbmm
by Robert Hughey (Google+)