SupportBot is a chatbot created by for MSP and IT service providers to help improve customer experience and reduce time and cost associated with providing support. SupportBot is brandable and can become a member of your own team. SupportBot is able to communicate with customers and integrates with your favorite PSA tools. Create, append or close a ticket, access a calendar and schedule an appointment, or request an immediate call back if necessary – all without the need for a live agent – saving your company time and money!

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via BetaList


by Robert Hughey (Google+)


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