Zelp is a Twitter customer support delivery tool. It offers a highly customizable and deep integration with your business APIs, enabling rich insights into every incoming support request. This allows businesses to respond quicker and make informed decisions. It also lets you collaborate as a team, utilizing a shared inbox across multiple accounts.
Soon we'll have support for other channels (Facebook and Email) and multiple 1-click integrations with external tools (Magento and Shopify).
via BetaList http://bitly.com/29xiany
by Robert Hughey (Google+)