eLinkGate is startup company who developed a solution to help user get IT support very simple way.
Our solution has 3 highlight features that are different with other solution such as LogMeIn, TeamViewer are: Simple: just plug the device to the USB port of computer. No special knowledge require. Smart: there is no need to pre-install software before getting supported and it can work at Bios level (which mean we can easily re-install an OS). Safe: have mechanism to protect user data so the IT support could not copy data even if they intend to.
via BetaList http://bitly.com/1qua59y
by Robert Hughey (Google+)